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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Rickey Murray

September 8, 2023

5  out of  5 rating by Rickey Murray
"Fantastic experience!!!! Definitely would recommend coming here for your insurance needs. Cindy is great, very helpful, and knows the business. Excited to be a new customer."

Brie Reynolds

September 8, 2023

5  out of  5 rating by Brie Reynolds
"Wonderful to work with! Got me quoted fast and communication was thorough. i worked with Chris Jett and he was amazing!"

Faith Kosco

July 13, 2023

5  out of  5 rating by Faith Kosco
"My family has always used StateFarm but this was my first time having to get renters insurance. Cindy was so helpful and made the process so smooth. She let me know every detail and made sure I knew what I was purchasing!"

Jessica Zimmerman

June 21, 2023

5  out of  5 rating by Jessica Zimmerman
"Chris Jett was amazing!! I needed car insurance after a divorce and he was so helpful. It only took a little time and I was covered right away. I highly recommend this agency and ask for Chris!!"

Brian Sexton

March 21, 2023

5  out of  5 rating by Brian Sexton
"Somebody is always available during business hours no matter my need. Even email is responded to quickly. I have been working with Chris. He is very professional and courteous."

Haley Baby

March 17, 2023

5  out of  5 rating by Haley Baby
"I just got a new plan with Cindy Cason at State Farm and she is by far the kindest agent I have ever dealt with! She will go above and beyond to make you feel welcome! I am very happy with my rates and my new insurance!"

Brian Dodd

March 9, 2023

5  out of  5 rating by Brian Dodd
"Cindy always makes her customers feel like family. The team is knowledge, friendly, and eager to help!"


February 20, 2023

5  out of  5 rating by Katie
"Cindy and Chris are awesome!! I look forward to saving money switching to State Farm!!!"


December 18, 2022

5  out of  5 rating by Filma
"Wonderful experience with Cindy and very genuine! One thing that really stayed with me was how she was not pushy or forcing. She gave options, estimates, and break everything down to better understand. I’m glad we decided to go through her for coverage, she has such great customer service. We can’t find another Cindy anywhere so we’ll be staying rocking with her for awhile. Thank you so much for such!!!!"

Stanley K

December 17, 2022

5  out of  5 rating by Stanley K
"Hands down the best insurance office in Northern Kentucky. I recently moved to Northern KY from out of state and had a different insurance through my work that didn’t have coverage in KY. I had to find vehicle insurance for my vehicles before changing them to KY plates. I stumbled into Cindy’s office and they were able to help me set up similar policies that I had with my old insurance. What surprised was that after being with them for one year they called me back today for an annual review of my policy. I’ve never had that with my previous insurance carrier that I’ve been with for a decade. So at first I thought I did something wrong. When my wife and I came in to meet with Cindy Cason she made us feel like we were part of the FAMILY and FAMILY is the most important part of our Pacific Island culture. The knowledge of insurance she shared with us regarding my policy today was a plus too. I highly recommend Cindy Cason’s office. 🤙🏽"


December 9, 2022

5  out of  5 rating by TERRELLSFAMOUS
"Key word, comfortable. Everything was with ease and satisfaction. I never thought that getting insurance for the first time would be filled with giggles, casual conversation, and comfort. Cindy is the best, period!"

Weston Hamilton

December 5, 2022

5  out of  5 rating by Weston Hamilton
"Awesome people to work with, Cindy found out we moved in after we moved our policies over and she and her team met with us and helped with the process."

Diana Perkins

November 16, 2022

5  out of  5 rating by Diana Perkins
"Cindy and her staff have always went above and beyond for me. They ensure my family is taken care of and up to date with all policy information. My questions are always met with answers and explanations. We are in great hands with this amazing team always looking out for what is best for me and my family ❤."

kelly Cooper

October 31, 2022

5  out of  5 rating by kelly Cooper
"Great experience chris was able to get me a great deal and apply discounts literally the cheapest insurance I've ever found and he was very thorough explaining all my options very greatful I found statefarm"

Paul Buck

September 26, 2022

5  out of  5 rating by Paul Buck
"Quick and accurate service. Could not have been better."

Sue Voss

September 7, 2022

5  out of  5 rating by Sue Voss
"Very impressed with my agent and the staff. Would highly recommend them!"

Anisa Hite

August 1, 2022

5  out of  5 rating by Anisa Hite
"Always friendly and helpful"

Heather Handrich

July 28, 2022

5  out of  5 rating by Heather Handrich
"I had Chris help me last year when getting renter’s insurance for my apartment and he was very knowledgeable. Thanks for the help!"

Sis Deiters

July 22, 2022

5  out of  5 rating by Sis Deiters
"MacKenzie Robinson consolidated my accounts and saved me serious bank. Her professionalism brought me comfort in my retirement to not having to worry about if I have coverage for my needs. 5 STARS!"

Rick Robinson

July 22, 2022

5  out of  5 rating by Rick Robinson
"After a review of my existing policies, they were able to safely adjust my coverage in a way that saved me a lot of money. And their assistance on a claim was invaluable. Highly recommended for people looking for an insurance agency for the long-haul."

Leah Holly

July 20, 2022

4  out of  5 rating by Leah Holly
"If you need car insurance, This is the place to call. Everyone is professional, and particularly kind and eager to do the best for your situation."

Wanda Engelhardt

July 13, 2022

5  out of  5 rating by Wanda Engelhardt
"Kelly, Cindy Cason's assistant, has been the friendliest, most helpful person I could imagine. I am in a situation where I have to pay by phone every month and mostly I have dealt with Kelly. Kelly has made me feel like a person, not a number. Kelly and I have exchanged pleasantries and it feels like Kelly is a friend of mine. I am aging and have been having memory problems and Kelly has helped me every month by walking me through what I need to do. I have enjoyed getting to know Kelly and trust her completely to help me through this difficult year. I hope Kelly is recognized for her outstanding work with customers. Kelly is a rare gift."

crystal heflin

July 12, 2022

5  out of  5 rating by crystal heflin
"Chris was wonderful and very helpful and knowledgeable. I was with another provider for years but they were able to get us more coverage for less on our car and homeowners insurance. He helped us with multiple quotes and was quick to get back to us. Highly recommend this State Farm group for all your insurance needs!!"

linda rumpf

July 12, 2022

5  out of  5 rating by linda rumpf
"Cindy, Mike and Chris were all amazing!"

Stephanie Ball

May 20, 2022

5  out of  5 rating by Stephanie Ball
"I can not thank Kellie enough for all the help she has given me! She is awesome and so kind! I reached out to her due to being quoted by a different insurance an insane amount of money for a Can Am Ryker. The quote the other company gave me was as much as what I was paying for 2 cars! Kellie, being amazing like she is, got my 2 cars and the Ryker for LESS than what I was paying for just my cars! She really is awesome and I’m not sure why I waited so long to reach out to State Farm! I am forever grateful! If you’re looking for better and more affordable insurance, go see her!"