State Farm® Insurance Agent Cindy Cason

"Excellent Management of customer expectations."

"Jason was very informative, personable and patient while helping with our auto insurance needs. After several calls to other providers he showed more interest and helpfulness which helped the decision, along with the provisions of the plan he suggested to us."

"Highly recommend. Eric is the best agent around! I truly have the coverage I need at a price I can afford!! 🤩"

"Jason took great care of my car insurance needs and even found me discount for life insurance. Actually $100 less, saving us tons."

"Hi, My husband and I switched State Farm offices from Cincinnati Ohio to Florence Kentucky and we are so pleased we chose Cindy Cason’s office. We were asked by Cindy to meet and get to know each other and we met Chris Jett. We began just getting to know each other and we went through our policies to see if what we have in our policies was correct and if there were any changes we wanted to make, we are very happy with our policies. We started talking about past claims and if there was anything that we had questions or concerns about them and Chris listened to us and the last claim we made we weren’t happy with the way it was finalized but we didn’t think that there was any more to be done about it. We talked with Chris more about it and he looked into it further and found that there was some confusion in how it was handled so he followed up with the claims department and in the end we were eligible for more money! My name is Theresa Meadows and my husband Kevin and I would highly recommend the Cindy Cason Ins and Fin Svc Inc as well as Chris Jett and all of her other staff. They truly are willing to help you with any of your insurance needs! I know you can only give them 5 stars but if it was possible we would give them 10 stars."

"Jason from this office has been remarkable to work with. He has continuously gone above and beyond to accommodate my situations and provide us with coverage that has been affordable and better than what we had. I highly recommend their services."

"So thankful for Jason, at Cindy Cason State Farm, for guiding me with a policy for my house and automobiles. He worked with a satisfying plan to meet my budget and has followed up with a phone call to see if I have any questions, etc."

"State Farm has been my insurance of choice since I first started driving. Each agent office I have worked with for 25 years has been warm, welcoming and supportive. From home, to auto, to multiple other policies they have helped me navigate each step with confidence and ease. While you hope that you never have to use an auto policy when you put one in place I did find myself in a position recently where I was in a collision with another SF policy holder. Despite what felt like it could be conflict of interest David guided me through each step of the claim process. At a time when I was most in need of guidance and help he patiently sat with me and helped answer each question, sat on the phone with me to help move the process forward and provided next steps and suggestions. I always have a lot of questions and David was able to answer these for me. Despite it being a serious incident I can say that nearly everything is wrapped up 2 weeks later and I owe a lot of gratitude to David and all staff of this branch. It was heartwarming to walk into their office following the incident and everyone came out to ask me how my son and I were doing. I'm grateful to have such an incredible team supporting me!"

"I worked with Eric to set up car insurance on my first vehicle recently. I don't know much about cars or insurance but Eric made this process very easy and made sure i got the best rate possible. Thanks Eric and State Farm for making this very easy!"

"Eric took his time and we went through a whole gamut of things and were able to reach the best solution for me. I am very happy with the service that I received."

"I was working with Jason and he was able to meet all my car insurance needs in a timely and professional manner. Also, I did a fair amount of research and I feel I received the best price possible. I highly recommend Jason at State Farm if you want a great company and great rates."

"Jason and Cindy made my experience feel personal and warm, it was professional and friendly, that’s hard to find these days with insurance companies now that everything is remote or automated and seems robotic and cold. Super genuine and great team! Also Cindy has a local office which is a huge plus!"

"I just recently took my auto insurance out with State Farm Addy Union, Ky. Cindy Cason State Farm Insurance Agency. The agent that helped me was Jason he was so much help making sure I understood all about the insurance I got automobile and also Renters coverage. He was very helpful and polite. I want to thank him so much for everything he done for me. It was so nice to be able to have someone explain it all to me that didn't mind answering all the questions I had to ask. Thankyou Jason very much. And Thank Cindy Cason for having such a polite and helpful employee working for your company. Good Bless You All."

"Fast and friendly service switching over my car insurance. Best part is their rates are saving me money."

"Excellent customer service. Low monthly payments. Cant ask for more. Asked for a delay in payment due to financial struggle. Answered immediately with help and a solution. Wouldn’t want to have insurance anywhere else!"

"Jason was very helpful and got me a great price for my auto insurance that I highly appreciate. Everyone needs a break in prices these days. State Farm and Jason helped me get mine! Recommend highly!"

"Pretty fast & easy experience."

"David always goes above and beyond to help me and takes care of any issues I’m conquering. They are very supportive and kind. Highly recommend!!!"

"I worked with Chris about switching my car and renters insurance and he went the extra mile for me! Not only was he extremely personable, but also very knowledgeable and helpful! Based on the service alone, I would recommend this office and Chris! 10 out of 10 experience!"

"Jason at Cindy's office was awesome. So helpful and polite. Explained everything in detail I definitely recommend."

"Cindy Cason State Farm has a great team when I was in need Jason jumped on helping and made me feel reassured"

"So happy I requested a quote on the State Farms website! Within 48 hours I now have alot MORE and GREAT coverage on my two vehicles and home insurance. Not to mention, saving $947.16 from the auto policies and $624.62 on my homeowners insurance. Yes, you read that right! Saving $1,571.78 total for more coverage. Top it off Chris was great to work with. He's very professional, punctual, personal and quick to save you money with the best coverage. If you are looking for a new insurance company, you just found it! They truly have made my year! My properties are now protected with great insurance and I no longer will be stressing out over the bill!"

"UPDATE: They canceled on me because my car didn't have a push start button. Even though I stated that it didn't have one when applying for insurance. Very inconvenient all because someone did their job wrong. Jason Vernatter helped get me a quote for almost 50% off my original car insurance payments. He was very kind and even discussed life insurance with me, which I also got! 10/10 would recommend State Farm and Jason Vernatter!! Thank you!"

"Chris Jett has wonderful customer service skills, was nothing but helpful with my experience, highly recommend."

"Jason was incredible to work with. He was able to show me all of my different options for my new truck and did it all in 1 day! He also made the payment process amazingly easy. Thank you Jason!"