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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sonya Rampenthal

April 8, 2024

5  out of  5 rating by Sonya Rampenthal
"David always goes above and beyond to help me and takes care of any issues I’m conquering. They are very supportive and kind. Highly recommend!!!"
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Amy Jenny

April 2, 2024

5  out of  5 rating by Amy Jenny
"I worked with Chris about switching my car and renters insurance and he went the extra mile for me! Not only was he extremely personable, but also very knowledgeable and helpful! Based on the service alone, I would recommend this office and Chris! 10 out of 10 experience!"
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Judi Nussbaum

March 28, 2024

5  out of  5 rating by Judi Nussbaum
"Jason at Cindy's office was awesome. So helpful and polite. Explained everything in detail I definitely recommend."
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mahlia may

March 28, 2024

5  out of  5 rating by mahlia may
"Cindy Cason State Farm has a great team when I was in need Jason jumped on helping and made me feel reassured"
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Jen Tucker

February 1, 2024

5  out of  5 rating by Jen Tucker
"So happy I requested a quote on the State Farms website! Within 48 hours I now have alot MORE and GREAT coverage on my two vehicles and home insurance. Not to mention, saving $947.16 from the auto policies and $624.62 on my homeowners insurance. Yes, you read that right! Saving $1,571.78 total for more coverage. Top it off Chris was great to work with. He's very professional, punctual, personal and quick to save you money with the best coverage. If you are looking for a new insurance company, you just found it! They truly have made my year! My properties are now protected with great insurance and I no longer will be stressing out over the bill!"
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Mixxed Motivation

January 10, 2024

2  out of  5 rating by Mixxed Motivation
"UPDATE: They canceled on me because my car didn't have a push start button. Even though I stated that it didn't have one when applying for insurance. Very inconvenient all because someone did their job wrong. Jason Vernatter helped get me a quote for almost 50% off my original car insurance payments. He was very kind and even discussed life insurance with me, which I also got! 10/10 would recommend State Farm and Jason Vernatter!! Thank you!"
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Verdant Borealis

January 8, 2024

5  out of  5 rating by Verdant Borealis
"Chris Jett has wonderful customer service skills, was nothing but helpful with my experience, highly recommend."
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Austin Schultz

December 30, 2023

5  out of  5 rating by Austin Schultz
"Jason was incredible to work with. He was able to show me all of my different options for my new truck and did it all in 1 day! He also made the payment process amazingly easy. Thank you Jason!"
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xbrigx_ 00

November 20, 2023

5  out of  5 rating by xbrigx_ 00
"Chris Jett is the agent I work with and I’ve never an agent who is as willing to help you as he is. His attention to detail is impeccable, and his spirit and attitude are so wonderfully contagious. Highly recommend"
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Melissa Purvis

October 24, 2023

5  out of  5 rating by Melissa Purvis
"I had an amazing experience when I reached out for a quote. I was treated as a person and not just another monthly payment. I was so impressed and happy with time spent and the quote that I switched right on the spot!!! Recommend to anyone who is insurance shopping, you will not be disappointed. 10/10"
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Samantha Justice

October 12, 2023

5  out of  5 rating by Samantha Justice
"Chris helped me get exactly what I needed for my business insurance!"
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Mandi Moore

October 6, 2023

5  out of  5 rating by Mandi Moore
"Chris was very helpful in helping us switch our auto and home insurance. He was very thorough and was able to assist us in adding additional coverage, while saving us money. I would HIGHLY recommend him for your insurance coverage needs."
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Jamie Thomas

October 3, 2023

5  out of  5 rating by Jamie Thomas
"Chris was very helpful and quick to have my quotes for the home and auto insurance. He was informative, knowledgeable and thorough. Best experience I have had with an insurance company so far!"
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Rickey Murray

September 8, 2023

5  out of  5 rating by Rickey Murray
"Fantastic experience!!!! Definitely would recommend coming here for your insurance needs. Cindy is great, very helpful, and knows the business. Excited to be a new customer."
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Brie Reynolds

September 8, 2023

5  out of  5 rating by Brie Reynolds
"Wonderful to work with! Got me quoted fast and communication was thorough. i worked with Chris Jett and he was amazing!"
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Faith Kosco

July 13, 2023

5  out of  5 rating by Faith Kosco
"My family has always used StateFarm but this was my first time having to get renters insurance. Cindy was so helpful and made the process so smooth. She let me know every detail and made sure I knew what I was purchasing!"
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Jessica Zimmerman

June 21, 2023

5  out of  5 rating by Jessica Zimmerman
"Chris Jett was amazing!! I needed car insurance after a divorce and he was so helpful. It only took a little time and I was covered right away. I highly recommend this agency and ask for Chris!!"
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Brian Sexton

March 21, 2023

5  out of  5 rating by Brian Sexton
"Somebody is always available during business hours no matter my need. Even email is responded to quickly. I have been working with Chris. He is very professional and courteous."
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Haley Baby

March 17, 2023

5  out of  5 rating by Haley Baby
"I just got a new plan with Cindy Cason at State Farm and she is by far the kindest agent I have ever dealt with! She will go above and beyond to make you feel welcome! I am very happy with my rates and my new insurance!"
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Brian Dodd

March 9, 2023

5  out of  5 rating by Brian Dodd
"Cindy always makes her customers feel like family. The team is knowledge, friendly, and eager to help!"
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February 20, 2023

5  out of  5 rating by Katie
"Cindy and Chris are awesome!! I look forward to saving money switching to State Farm!!!"
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December 18, 2022

5  out of  5 rating by Filma
"Wonderful experience with Cindy and very genuine! One thing that really stayed with me was how she was not pushy or forcing. She gave options, estimates, and break everything down to better understand. I’m glad we decided to go through her for coverage, she has such great customer service. We can’t find another Cindy anywhere so we’ll be staying rocking with her for awhile. Thank you so much for such!!!!"
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Stanley K

December 17, 2022

5  out of  5 rating by Stanley K
"Hands down the best insurance office in Northern Kentucky. I recently moved to Northern KY from out of state and had a different insurance through my work that didn’t have coverage in KY. I had to find vehicle insurance for my vehicles before changing them to KY plates. I stumbled into Cindy’s office and they were able to help me set up similar policies that I had with my old insurance. What surprised was that after being with them for one year they called me back today for an annual review of my policy. I’ve never had that with my previous insurance carrier that I’ve been with for a decade. So at first I thought I did something wrong. When my wife and I came in to meet with Cindy Cason she made us feel like we were part of the FAMILY and FAMILY is the most important part of our Pacific Island culture. The knowledge of insurance she shared with us regarding my policy today was a plus too. I highly recommend Cindy Cason’s office. 🤙🏽"
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December 9, 2022

5  out of  5 rating by TERRELLSFAMOUS
"Key word, comfortable. Everything was with ease and satisfaction. I never thought that getting insurance for the first time would be filled with giggles, casual conversation, and comfort. Cindy is the best, period!"
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Weston Hamilton

December 5, 2022

5  out of  5 rating by Weston Hamilton
"Awesome people to work with, Cindy found out we moved in after we moved our policies over and she and her team met with us and helped with the process."